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Arizona Polar Express Train Rides (2025): A Complete Guide

Published: March 13, 2025

By: Adam Burns

As the holiday season approaches, families across the United States start looking for magical experiences to celebrate with their loved ones. One such enchanting adventure is the Polar Express train ride, inspired by the beloved children's book by Chris Van Allsburg.

In Arizona, The Polar Express experience is brought to life through the Grand Canyon Railway in Williams. This festive journey is a cherished tradition, attracting visitors from all over. Here’s your ultimate guide to making the most of the Polar Express train ride in Arizona.

Overview

Nestled in the heart of northern Arizona, the Grand Canyon Railway in Williams hosts the Polar Express train ride from mid-November through early January. The town of Williams is known as the "Gateway to the Grand Canyon," and during the holiday season, it transforms into a winter wonderland filled with lights, decorations, and holiday spirit.

The Polar Express ride faithfully recreates the magic of the story, offering families a whimsical journey to the "North Pole" complete with dancing chefs, hot chocolate, cookies, and, of course, a visit from Santa Claus himself.

You may also be interested in the Grand Canyon Railway's exclusive, VIP event, "The Ultimate Polar Express Experience." This experience will take the entire family on a train ride with Santa Claus within one of the railroad's private, first-class passenger cars.

About The Railroad

The Grand Canyon Railway operates the former Atchison, Topeka & Santa Fe's "Grand Canyon Branch" from Williams to the Canyon's South Rim (64 miles).

The Santa Fe even had its own train named for the national park and the railroad hauled many tourists to the site annually.

However, as highways improved and Amtrak took over intercity passenger service (1971), the line's need dwindled to the point it was sold to new operators in 1988, forming today's Grand Canyon Railway.

While the scenery alone regularly draws tens of thousands its opulent services, where guests can travel back in time to experience the golden age of rail travel within climate controlled cars, does as well. The accommodations go beyond the train as lodging, an RV park, and even a pet resort is also available.

You can also pick from a variety of packages that includes both lodging (at the Grand Canyon) and the train.

Booking Your Tickets

When to Book

Due to its popularity, it's essential to book your tickets well in advance. Tickets usually go on sale in the summer, and weekend slots, especially those closer to Christmas, tend to sell out quickly. If you're planning to attend, consider booking your trip as soon as tickets are released.

Where to Buy

Tickets can be purchased directly from the Grand Canyon Railway’s website or by calling their reservations line. It’s a good practice to check for any available discount packages or promotions, especially if you are planning to stay overnight.

Ticket Options

There are generally two classes of service available:

1. **Standard Class**: Enjoy comfortable seating with large windows to take in the beautiful views. This option includes hot chocolate and cookies.

2. **First Class**: Offers upgraded seating and a commemorative mug for your hot chocolate, adding a special touch to the experience.

Preparing for Your Journey

Arrival

Plan to arrive at the depot at least 45 minutes before your scheduled departure. This allows ample time for parking and picking up your tickets at will-call if needed. The station itself is decorated in holiday splendor, setting the stage for your adventure.

Dress Code

Although Arizona is known for its warm climate, northern Arizona can be chilly during winter, especially at night. Wearing layers is advisable, including jackets, scarves, and gloves. Many families enjoy wearing their pajamas, just like the characters in the book, to fully embrace the theme.

The Polar Express Experience

Boarding the Train

Upon boarding, friendly conductors and staff greet you, setting the tone for the evening. As the whistle blows, the train slowly departs the station, signaling the commencement of your journey to the North Pole.

Onboard Entertainment

The onboard entertainment mirrors the story from the book. You'll encounter dancing chefs who serve delicious hot chocolate and cookies while music from the Polar Express soundtrack plays. There’s an atmosphere of joy and anticipation as holiday stories are read aloud.

Arrival at the North Pole

As the train reaches the "North Pole," passengers can see brightly lit displays outside the train windows, depicting Santa's village, complete with elves and reindeer. It's a stunning visual experience that delights children and adults alike.

The Return Trip

On the return trip, the excitement continues as Santa boards the train to greet each child, handing out the First Gift of Christmas—a silver sleigh bell. Make sure to have your camera ready for this precious moment.

The Polar Express offers a beautiful blend of holiday magic, storytelling, and family bonding. It's an opportunity to escape from the hustle and bustle of daily life and revisit the wonders of childhood through your children's eyes. Whether you're a local or a visitor, this experience promises to create lasting memories for years to come.

Prepare to believe in the spirit of the season and the magic of this unique Christmas experience and unforgettable journey. All aboard!